Mark and his team worked swiftly to resolve our incorrectly installed tankless water heater that was malfunctioning just 18 months after our new home build. The original plumber installer was not responding and I reached out to Advanced Plumbing to review my situation. Within just a couple days they worked with the equipment manufacturer to obtain a replacement unit under warranty, corrected wrongly installed exhaust and intake pipes and properly completed the installation of the unit with other missing equipment., including check valve and small water conditioner to reduce future required maintenance and help ensure smoother operation.
Advanced Plumbing made my bad situation ( no hot water) their priority and in resolved it within two business days
Laura Marzec
-
May 22, 2024
Water was shooting out from an outside pipe. I called him at 8:40 at night, he told me to send a photo. I did and he told me how to fix it with a screwdriver! Fixed by 9 pm and no charge! Honest and dependable it’s the only plumber I recommend! Second time I’ve used him! Thank you Mark!
Kait Sheahan
-
February 04, 2024
Would rate a zero but unable. Bought a dishwasher from Whirlpool and they were unable to install so I called here and was told they would be able to install dishwasher easily. Incorrect. First attempt to install dishwasher they hooked up incorrectly and water ran through the floor into my finished basement. When I spoke to the owner I was told “that sometimes happens” and I can buy Kilz to fix the ceiling. Waited two months for the bill and when finally charged we called back to remind them they installed incorrectly and flooded the ceiling. They had NO IDEA this happened and sent another crew out. This crew installed the dishwasher correctly and quickly so whoever they are please exclude them from this review. They did a great job. Expected to be billed for only first or second attempt since they ruined my basement ceiling and dishwasher wasn’t installed correctly first time.. but they billed for both saying “people have bills to pay”. 🤣 easy way to pay your bills installing a dishwasher incorrectly and then having to have a second team come out when you charge by the hour. Smart business move I guess..
Caitlyn Stankey
-
March 17, 2024
Called Advanced, they quoted me an outrageous rate to pump out my septic tank. Took many months to get the complete bill, as they were out several times to "diagnose" the problem. Owner was completely rude to me, was rude to other customers while on the phone during my service call. At one point, the owner came to my house to physically threaten me after non-payment. Same overflow happened a few months later, and Rapid flush actually camera'd my lines and found roots. They do not provide Solutions, only headaches and a fear that the owner will come harrass you at any moment!
Cameron Gioia
-
July 12, 2024
Mark did a wonderful job with our irrigation back flow testing, thank you!
Our Address
13470 152nd Ave, Grand Haven, MI 49417, USA
Ad 2
Inexpensive Webhosting For You! Check It Out
Ads Title
Claim Listing: Advanced Plumbing Concepts, LLC
Please Login or Register an Account to Claim Listing
Mark and his team worked swiftly to resolve our incorrectly installed tankless water heater that was malfunctioning just 18 months after our new home build. The original plumber installer was not responding and I reached out to Advanced Plumbing to review my situation. Within just a couple days they worked with the equipment manufacturer to obtain a replacement unit under warranty, corrected wrongly installed exhaust and intake pipes and properly completed the installation of the unit with other missing equipment., including check valve and small water conditioner to reduce future required maintenance and help ensure smoother operation. Advanced Plumbing made my bad situation ( no hot water) their priority and in resolved it within two business days
Water was shooting out from an outside pipe. I called him at 8:40 at night, he told me to send a photo. I did and he told me how to fix it with a screwdriver! Fixed by 9 pm and no charge! Honest and dependable it’s the only plumber I recommend! Second time I’ve used him! Thank you Mark!
Would rate a zero but unable. Bought a dishwasher from Whirlpool and they were unable to install so I called here and was told they would be able to install dishwasher easily. Incorrect. First attempt to install dishwasher they hooked up incorrectly and water ran through the floor into my finished basement. When I spoke to the owner I was told “that sometimes happens” and I can buy Kilz to fix the ceiling. Waited two months for the bill and when finally charged we called back to remind them they installed incorrectly and flooded the ceiling. They had NO IDEA this happened and sent another crew out. This crew installed the dishwasher correctly and quickly so whoever they are please exclude them from this review. They did a great job. Expected to be billed for only first or second attempt since they ruined my basement ceiling and dishwasher wasn’t installed correctly first time.. but they billed for both saying “people have bills to pay”. 🤣 easy way to pay your bills installing a dishwasher incorrectly and then having to have a second team come out when you charge by the hour. Smart business move I guess..
Called Advanced, they quoted me an outrageous rate to pump out my septic tank. Took many months to get the complete bill, as they were out several times to "diagnose" the problem. Owner was completely rude to me, was rude to other customers while on the phone during my service call. At one point, the owner came to my house to physically threaten me after non-payment. Same overflow happened a few months later, and Rapid flush actually camera'd my lines and found roots. They do not provide Solutions, only headaches and a fear that the owner will come harrass you at any moment!
Mark did a wonderful job with our irrigation back flow testing, thank you!