Eh...Heidi on the phone just wasn't polite enough for me. She cuts me off when I'm talking and seems be in a hurry to get off the phone. Called bc I wanted to switch 4 of my residential accounts from another company to you. I found her personality to be cold. It's like she's trying to be nice but definitely sounds annoyed. Sorry, but it was off-putting enough for me to just call my current waste company back instead and negotiate lower pricing, which they honored, and ended up being same price as you. Learning lesson for Heidi the almighty: fix your tone and stop rushing the customer off the phone. Lost your chance to service my other properties and I'm a customer of 20 years with my current company. You almost had me. Nope.
Tracey Johnson
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January 04, 2025
We are new to Arrowwaste and Heidi was amazing! She was so friendly and fun to talk to on the phone. Thank you for making our experience great!
Ryan Myers
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January 15, 2025
Called Arrowwaste to sign up after some issues with our previous trash provider. They were extremely prompt, professional, and friendly. Good pricing and good service. Would absolutely recommend!
Robert Fenstemaker
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November 21, 2024
WOW!!! My nearest cross roads is 44th and division just on the south side Taco Bell neighborhood! This guy is awesome! He never misses a beat and goes above and beyond in all the little ways! I’ve forgotten to move my trash up a couple times and he grabs it where he can! Also witnessed him re assemble wheels on a unit that wasn’t ideal at a neighbors! Great job whoever you are we need more unsung heroes like you!
Aric Runzheimer
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November 22, 2024
Get an extra charge every time there is even a single little thing overflowing the bin. Payed an outrageous $90 to have them pick up a dresser, the cut it in the driveway and left several sharp screws in my driveway that I drove over. Will be switching services as soon as possible, would not recommend
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Eh...Heidi on the phone just wasn't polite enough for me. She cuts me off when I'm talking and seems be in a hurry to get off the phone. Called bc I wanted to switch 4 of my residential accounts from another company to you. I found her personality to be cold. It's like she's trying to be nice but definitely sounds annoyed. Sorry, but it was off-putting enough for me to just call my current waste company back instead and negotiate lower pricing, which they honored, and ended up being same price as you. Learning lesson for Heidi the almighty: fix your tone and stop rushing the customer off the phone. Lost your chance to service my other properties and I'm a customer of 20 years with my current company. You almost had me. Nope.
We are new to Arrowwaste and Heidi was amazing! She was so friendly and fun to talk to on the phone. Thank you for making our experience great!
Called Arrowwaste to sign up after some issues with our previous trash provider. They were extremely prompt, professional, and friendly. Good pricing and good service. Would absolutely recommend!
WOW!!! My nearest cross roads is 44th and division just on the south side Taco Bell neighborhood! This guy is awesome! He never misses a beat and goes above and beyond in all the little ways! I’ve forgotten to move my trash up a couple times and he grabs it where he can! Also witnessed him re assemble wheels on a unit that wasn’t ideal at a neighbors! Great job whoever you are we need more unsung heroes like you!
Get an extra charge every time there is even a single little thing overflowing the bin. Payed an outrageous $90 to have them pick up a dresser, the cut it in the driveway and left several sharp screws in my driveway that I drove over. Will be switching services as soon as possible, would not recommend