Mountaineer Plumbing, Drains, & Water Heater Services

4495 Clay Ave SW, Grand Rapids, MI 49548, USA

About Mountaineer Plumbing, Drains, & Water Heater Services

4.6 / 5

from reviews

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    Alyx Arends
    -
    October 25, 2023

    Mountaineer Plumbing was a pleasure to work with. I needed a water heater replaced and scheduling was very easy. A tech was out within a few hours of my request and within the timeframe selected. Excellent communication from the scheduler and the technician, Mike. We transitioned from a tank to a tankless system, which took an entire day. It was a Friday and Mike needed a different part to complete the job. When he finished it was late in the evening and no way to get the needed part that night. He was out first thing Saturday morning, his day off, with the needed part to complete the project. He walked us through everything we needed to know about our new water heater. I highly recommend Mountaineer Plumbing and will definitely call them for any future needs. Friendly, professional, excellent communication, clean and thorough.

    Eric Li
    -
    May 31, 2024

    05/31/24: Hired them through Vredevoogd on a gas leak, which if you know, it's the single most expensive emergency repair you have to do. That said, the two gentlemen came with knowledge, expertise and efficiency on sealing the leak. I can till feel the heavy bill, but they did the work well and I'm glad they are the ones that did our gas repair.

    Stephen Miller
    -
    June 06, 2024

    Called and told them of the issues I'm having and that I have a plumbing system that goes though time (Galvanized, brass, PVC, PEX), and I was looking to replace it. The technician was very professional, and punctual. He took one look at the plumbing and agreed that I should replace it. Explained everything they would do, and came back a few minutes later with a breakdown of prices. The only reason this isn't a 5 star review is because when I was emailed the invoice and the estimate, for some reason the estimate section was a blank page. I called the office and they forwarded me another copy, but same result. They assured me that someone will reach out to me and make sure it's handled. Overall it was quick and even with a big project like mine, scheduling wouldn't be too far out. Update: They were able to send me my quotes and I scheduled the work. They were able to come out sooner than expected, they did a great job updating all the lines, installed shut off valves, and replaced our toilet. They cleaned up their work area very well, and tested all our faucets. Thoroughly happy with their service.

    Paxton Quigley
    -
    September 03, 2020

    I called Mountaineer Plumbing to repair a pipe, and that resulted in my hiring them to REMOVE and REPLACE ALL the hot and cold supply lines in the basement of my duplex. I liked that Matt didn't charge me a 'mileage penalty' for coming to estimate the project. Matt is the owner of Mountaineer Plumbing, and he also worked as on-site project manager on this job. I have attached a picture of one of the supply lines from my 1924 duplex, and you can understand why I wanted to replace all the lines. My tenants were complaining about water pressure issues, and it was time for a capital improvement, an investment in my property. I'm very happy I called Mountaineer Plumbing. Matt brought the project in for the estimated price ... no jacking up the price or complaints. I can't stand when plumbing technicians start whining about problems they encounter on a job and how the original estimate didn't include any additional work. What can I say? Mountaineer Plumbing finished the job as scheduled, even mopping up the floors to leave the basement work area CLEANER when they arrived (I've attached a pic of the basement floor AFTER they cleaned it). The cost of the project was reasonable considering the amount of work involved, and now I am a happy landlord and two sets of happy tenants thanks to Matt and Mountaineer Plumbing. Highly recommend!

    Ward
    -
    September 19, 2020

    I found a cracked drain in my basement. Roto Rooter wanted to charge me $4,500. I called Mountaineer because they did a great job for me about a week prior with my water heater. They came out within about a couple hours of me calling. For much cheaper than Roto Rooter, they were able to fix the cracked drain (including jacking up concrete), fix some piping under my sink that was not up to code, AND give me a drain cleaning. It was all done same-day, except for the drain cleaning, which they did the following morning. I also had a home warranty company that was a bit of a pain to work with, but with their help I was able to get the max reimbursement under the warranty for cracked drains. Would recommend. My only complaint is that they didn't have a Mountaineer Plumbing magnet to stick on my fridge. They better get on that!! Photos of the new plumbing is attached. I've only seen prettier pipes on my Church organ!

    Mountaineer Plumbing, Drains, & Water Heater Services

    Our Address

    4495 Clay Ave SW, Grand Rapids, MI 49548, USA

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