Our water heater went out on a Saturday. I called Ottagan Plumbing. All messages were promptly responded to - that is very important to us. The technician had a delay with a previous job on Sat. but came out at 8:00 am on Monday. Our water heater needed to be replaced. We are very pleased with our new water heater and the work done by the technician (Braden) was very professional.
Rhonda Annable
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May 03, 2024
The project was miss quoted by $4000 which doubled the cost of the project. They told us the project would be done by Tuesday evening, which part of it was, but they failed to tell us that they were not allowed to turn the water back on until the inspector came out, which did not happen until Wednesday Morning. I was also told they would be bringing in a load of topsoil and leveling out my yard so that grass seed could be put back down.As you can see by the difference in colors of dirt a good portion of the dirt was spilled in my driveway and not covered where it should’ve been, the sod is destroyed by the machinery, and I now have slopes and hills all over what used to be a level yard. I have no idea how much money this is gonna cost to get this yard, leveled out and back to be a condition it was before they destroyed it . I will not recommend this company to anyone.
Kabri Martyniek
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November 04, 2024
They were able to schedule me next business day for an issue with a commercial toilet. Aaron was on time, friendly and fast! They had fair pricing, and the work was done efficiently. I am very pleased and will be using them for any future plumbing needs. Thank you!
Courtney Waid
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November 01, 2024
Happy with our new shower!! Our guy Nick gave us an estimate and then made sure the job was completed in less than a day. He did an excellent job…even though he had to maneuver around some obstacles. We’re happy customers!!
Gillian Raab
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August 23, 2024
After not having a functional kitchen for 5 months these guys were able to fix it within 24 hours of my call. They were efficient and as clean as plumbers can be. They took the time to make me aware of my situation in great detail and kindly answered every question I had. Pricing was extremely fair as well. I will not be using a different company for my plumbing needs as long as I'm in the area. 10/10 would recommend.
Our Address
76 Veterans Dr Ste 420, Holland, MI 49423, USA
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Our water heater went out on a Saturday. I called Ottagan Plumbing. All messages were promptly responded to - that is very important to us. The technician had a delay with a previous job on Sat. but came out at 8:00 am on Monday. Our water heater needed to be replaced. We are very pleased with our new water heater and the work done by the technician (Braden) was very professional.
The project was miss quoted by $4000 which doubled the cost of the project. They told us the project would be done by Tuesday evening, which part of it was, but they failed to tell us that they were not allowed to turn the water back on until the inspector came out, which did not happen until Wednesday Morning. I was also told they would be bringing in a load of topsoil and leveling out my yard so that grass seed could be put back down.As you can see by the difference in colors of dirt a good portion of the dirt was spilled in my driveway and not covered where it should’ve been, the sod is destroyed by the machinery, and I now have slopes and hills all over what used to be a level yard. I have no idea how much money this is gonna cost to get this yard, leveled out and back to be a condition it was before they destroyed it . I will not recommend this company to anyone.
They were able to schedule me next business day for an issue with a commercial toilet. Aaron was on time, friendly and fast! They had fair pricing, and the work was done efficiently. I am very pleased and will be using them for any future plumbing needs. Thank you!
Happy with our new shower!! Our guy Nick gave us an estimate and then made sure the job was completed in less than a day. He did an excellent job…even though he had to maneuver around some obstacles. We’re happy customers!!
After not having a functional kitchen for 5 months these guys were able to fix it within 24 hours of my call. They were efficient and as clean as plumbers can be. They took the time to make me aware of my situation in great detail and kindly answered every question I had. Pricing was extremely fair as well. I will not be using a different company for my plumbing needs as long as I'm in the area. 10/10 would recommend.