Kyle was awesome! He was on time and very professional. He could've said anything was wrong with our fireplace and I wouldn't have known the difference, but thankfully, he was very honest and let me know the fix was as simple as cleaning out the blower. He had very helpful suggestions and even cleaned off the glass cover before replacing it! Excellent service!
Stephen Gregosky
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October 21, 2024
Kyle was very thorough. He carefully disassembled the heater and discovered the problem quickly.
He made sure everything was working properly and wasn’t satisfied until the unit performed like it should. He has a high standard for safety and worked on the unit until he was satisfied. I expect that standard reflects throughout the Phillips organization.
Kyle made sure I understood what he serviced and what I should expect for proper operation. He reviewed the remote control functions with me as well.
Finally, before he left he cleaned everything thoroughly, inside and out as well as the work area.
I’ll be following up with Phillips for all our service needs and highly recommend others to try their Services.
Jeff Bach
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January 03, 2025
Mat & Scott removed & installed my old & new hot tub. Did a great job but the electrical needs to be changed. They called & set up for an electrician to come out shortly. Did a good job explaining how the new one works & cleaned up the site.
Sarah Thomson
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October 31, 2024
We'd been putting off calling to repair our fireplace because we thought it would be a hassle. Kyle came to repair it today and can't say enough great things. Fixed the issue promptly, went above and beyond to clean things up, made sure the switch he replaced matched the others in the home, confirmed we had a carbon monoxide detector for the peace of mind. And now we have a cozy fireplace again before it gets cold for the Winter! Would definitely recommend.
Shannon Werdon
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November 03, 2024
Kyle was kind & professional. This was his second time to our home and we will happily have him back. He did a great job servicing our wood stove and getting us ready for the winter season. Thanks again Kyle.
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Kyle was awesome! He was on time and very professional. He could've said anything was wrong with our fireplace and I wouldn't have known the difference, but thankfully, he was very honest and let me know the fix was as simple as cleaning out the blower. He had very helpful suggestions and even cleaned off the glass cover before replacing it! Excellent service!
Kyle was very thorough. He carefully disassembled the heater and discovered the problem quickly. He made sure everything was working properly and wasn’t satisfied until the unit performed like it should. He has a high standard for safety and worked on the unit until he was satisfied. I expect that standard reflects throughout the Phillips organization. Kyle made sure I understood what he serviced and what I should expect for proper operation. He reviewed the remote control functions with me as well. Finally, before he left he cleaned everything thoroughly, inside and out as well as the work area. I’ll be following up with Phillips for all our service needs and highly recommend others to try their Services.
Mat & Scott removed & installed my old & new hot tub. Did a great job but the electrical needs to be changed. They called & set up for an electrician to come out shortly. Did a good job explaining how the new one works & cleaned up the site.
We'd been putting off calling to repair our fireplace because we thought it would be a hassle. Kyle came to repair it today and can't say enough great things. Fixed the issue promptly, went above and beyond to clean things up, made sure the switch he replaced matched the others in the home, confirmed we had a carbon monoxide detector for the peace of mind. And now we have a cozy fireplace again before it gets cold for the Winter! Would definitely recommend.
Kyle was kind & professional. This was his second time to our home and we will happily have him back. He did a great job servicing our wood stove and getting us ready for the winter season. Thanks again Kyle.