Thank you! We recently moved from Michigan to Kansas and this Team was excellent. Everything from the initial walk through to packing to unloading was very professional. The truck driver, Mark, was highly professional with a great sense for attention to detail. The packers were very careful with our household items & the movers were precise with every piece of our items when placed into our new home. They even protected our homes with extra care. The rate was competitive, but the overall satisfaction was priceless. Great work Team!
Erin
-
March 02, 2016
Overall, I had a very good experience with Premier. I'd prefer to give them 4 1/2 stars, but that's not an option. The reason I would dock them half a star is because there were some issues with trying to submit my payment. My employer paid for part of my move and I was responsible for the other part. They were able to process my employer's credit card, but, for some reason, when I went to input my info, their system could not process it. It's 2016, split payments between two different parties for one move shouldn't be an issue. And they can't take verbal authorization over the phone, which I do understand, but in a move, my printer was packed so it wasn't super convenient to print and scan a signature for them. We did eventually get it worked out.
At any rate, the rest is all positive. Excellent communication from the move coordinator and driver. Driver showed up onetime at origin and destination. Items were packed with such detail that each of my individual shoes were wrapped in paper separately. No items were broken.
Also, they were very accommodating to my schedule. I got the exact dates I needed for packing, loading and delivery.
Highly recommend.
Mary Beth Googasian
-
January 09, 2019
We had an excellent experience with Premier Relocations. The estimate process was smooth, the crews worked quickly and carefully and our entire interstate move from start to finish was accomplished without hassle. Lina was especially helpful in coordinating all of the details. I would highly recommend them.
Hollie Hulett
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December 23, 2014
I have nothing but good things to say about Premier Relocation Services. From Joe to Sandy to Dan and all the drivers both in Grand Rapids and Phoenix,,,they made the process so well if not easy...much less stressful. They answered all of my questions and followed up several times after I arrived in Phoenix. They were careful of my belongings and protected them, were very courteous and helpful too.
The pricing was more then fair and the customer service stood out far above any other companies I spoke with. No matter the distance you are moving...you can not go wrong if you move with Premier Locations.
Thank you all so much.
Michael Cuncannan
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February 28, 2017
For my wife and I, this was a big move. How to have everything we own packed, stored and then shipped from Michigan to Texas. I did some research, obtained a few estimates, spoke with previous customers, and settled on Premier. Joe was honest and thorough when working up a load and price estimate. And Lina, well bless Lina's heart, she was available and helpful during each phase of our move. The packers were courteous and respectful - and quick!
When it was time to have our belongings shipped down (we had them in storage with Premier in MI as opposed to finding a storage facility and hiring another company to transport from their facility to our new home), all it took was a call to Lina and she set up a delivery window. The delivery was hampered by a huge storm but Lina kept in constant contact to keep us updated. Even with the storm delay, our belongings were delivered within the window. And the crew that unloaded were wonderful. They did everything from prepping the house to removing some of the waste material. Great group of guys, annd if I could remember their names, I would give them a big shout out. Nothing damaged. Not one item. Nada.
Hopefully we don't have to move cross country again, but if we do we will definitely use Premier.
Our Address
7357 Expressway Ct SW, Grand Rapids, MI 49548, USA
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Thank you! We recently moved from Michigan to Kansas and this Team was excellent. Everything from the initial walk through to packing to unloading was very professional. The truck driver, Mark, was highly professional with a great sense for attention to detail. The packers were very careful with our household items & the movers were precise with every piece of our items when placed into our new home. They even protected our homes with extra care. The rate was competitive, but the overall satisfaction was priceless. Great work Team!
Overall, I had a very good experience with Premier. I'd prefer to give them 4 1/2 stars, but that's not an option. The reason I would dock them half a star is because there were some issues with trying to submit my payment. My employer paid for part of my move and I was responsible for the other part. They were able to process my employer's credit card, but, for some reason, when I went to input my info, their system could not process it. It's 2016, split payments between two different parties for one move shouldn't be an issue. And they can't take verbal authorization over the phone, which I do understand, but in a move, my printer was packed so it wasn't super convenient to print and scan a signature for them. We did eventually get it worked out. At any rate, the rest is all positive. Excellent communication from the move coordinator and driver. Driver showed up onetime at origin and destination. Items were packed with such detail that each of my individual shoes were wrapped in paper separately. No items were broken. Also, they were very accommodating to my schedule. I got the exact dates I needed for packing, loading and delivery. Highly recommend.
We had an excellent experience with Premier Relocations. The estimate process was smooth, the crews worked quickly and carefully and our entire interstate move from start to finish was accomplished without hassle. Lina was especially helpful in coordinating all of the details. I would highly recommend them.
I have nothing but good things to say about Premier Relocation Services. From Joe to Sandy to Dan and all the drivers both in Grand Rapids and Phoenix,,,they made the process so well if not easy...much less stressful. They answered all of my questions and followed up several times after I arrived in Phoenix. They were careful of my belongings and protected them, were very courteous and helpful too. The pricing was more then fair and the customer service stood out far above any other companies I spoke with. No matter the distance you are moving...you can not go wrong if you move with Premier Locations. Thank you all so much.
For my wife and I, this was a big move. How to have everything we own packed, stored and then shipped from Michigan to Texas. I did some research, obtained a few estimates, spoke with previous customers, and settled on Premier. Joe was honest and thorough when working up a load and price estimate. And Lina, well bless Lina's heart, she was available and helpful during each phase of our move. The packers were courteous and respectful - and quick! When it was time to have our belongings shipped down (we had them in storage with Premier in MI as opposed to finding a storage facility and hiring another company to transport from their facility to our new home), all it took was a call to Lina and she set up a delivery window. The delivery was hampered by a huge storm but Lina kept in constant contact to keep us updated. Even with the storm delay, our belongings were delivered within the window. And the crew that unloaded were wonderful. They did everything from prepping the house to removing some of the waste material. Great group of guys, annd if I could remember their names, I would give them a big shout out. Nothing damaged. Not one item. Nada. Hopefully we don't have to move cross country again, but if we do we will definitely use Premier.