I was told $140 had to be paid up front for service call & if they fixed something l would be charged for that & get my $140 returned. He tightened a ring on the pipe under my sink where it was leaking & fixed the leak. He said he couldn't really charge me for that. Why not? He kept the $140 - don't understand why he couldn't charge me something for fixing the leak except that 5 minutes was an easy $140-- good for them but not me. He could've charged me for FIXING THE LEAK bc that was why l called & he was able to fix it & that's what was explained to me when l called. Pretty good SCAM/RACKET they got going so they make sure they get their $140 instead of charging for what they fixed! I WILL NOT BE CALLING THEM AGAIN!
Lisa Hawley
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February 19, 2025
Devin was very polite and experienced. He worked hard to try and solve the problem. Unfortunately, it was unresolved, due to frozen ground. I will be contacting Rapid Plumbing in the spring to replace old drain pipes and fix this ongoing issue permanently. Thanks again!
John Childers
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October 15, 2024
Within an hour of calling, had a tech at my door to take care of us, for a non emergency diagnosis/repair that ended up not being a plumbing issue at all. Greg resolved our issue within minutes. Greg even went above and beyond by using his resources of calling a friend to get professional info for us to take our next step. Extremely pleased with the service we were provided! 100% recommend Rapid!
Stephanie Ladegast
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March 03, 2025
Called first thing Monday and they were able to come out same day, looked at the problem, and got it all fixed in a timely manner. Both of the workers were friendly and courteous.
Elizabeth Lester
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February 14, 2025
Technician was very knowledgeable. Excellent customer service. He did the job in a timely matter and cleaned after himself. Very happy
Thank you
Our Address
2675 E Sternberg Rd, Muskegon, MI 49444, USA
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I was told $140 had to be paid up front for service call & if they fixed something l would be charged for that & get my $140 returned. He tightened a ring on the pipe under my sink where it was leaking & fixed the leak. He said he couldn't really charge me for that. Why not? He kept the $140 - don't understand why he couldn't charge me something for fixing the leak except that 5 minutes was an easy $140-- good for them but not me. He could've charged me for FIXING THE LEAK bc that was why l called & he was able to fix it & that's what was explained to me when l called. Pretty good SCAM/RACKET they got going so they make sure they get their $140 instead of charging for what they fixed! I WILL NOT BE CALLING THEM AGAIN!
Devin was very polite and experienced. He worked hard to try and solve the problem. Unfortunately, it was unresolved, due to frozen ground. I will be contacting Rapid Plumbing in the spring to replace old drain pipes and fix this ongoing issue permanently. Thanks again!
Within an hour of calling, had a tech at my door to take care of us, for a non emergency diagnosis/repair that ended up not being a plumbing issue at all. Greg resolved our issue within minutes. Greg even went above and beyond by using his resources of calling a friend to get professional info for us to take our next step. Extremely pleased with the service we were provided! 100% recommend Rapid!
Called first thing Monday and they were able to come out same day, looked at the problem, and got it all fixed in a timely manner. Both of the workers were friendly and courteous.
Technician was very knowledgeable. Excellent customer service. He did the job in a timely matter and cleaned after himself. Very happy Thank you