Roto-Rooter Plumbing & Water Cleanup

1345 Monroe Ave NW UNIT 301, Grand Rapids, MI 49505, USA

About Roto-Rooter Plumbing & Water Cleanup

4.6 / 5

from reviews

Is this your business?

    Nicole Manny
    -
    December 05, 2024

    Dillon and Garrett were amazing! We had a huge unexpected project right after buying a house. They were so nice, understanding, friendly and helped explain everything to us! They came out on Black Friday to give us an estimate and by Monday they were working. They came back for 3 days until it got fixed. The dispatcher was also super friendly and helpful! It was a great experience for what we were going through. I will definitely call them the next time we need someone! I would recommend them in a heartbeat!

    Adam Olsen
    -
    January 07, 2025

    Showed up 6 hours late for an appointment (I missed half a day of work to meet them)and then quoted me $1300 for a water jet drain cleaning for up to the first 2 hours. Wanted $500 just to look at the line with a bore camera. $800 to use a drain snake. They wouldn’t tell me pricing over the phone. Told them never mind, I would go a different route. WAY overpriced. Hired a competitor who showed up on time and used the water jet for $600, drain is now clear. Zero stars, would not recommend roto-rooter.

    Donna Bowman
    -
    July 26, 2024

    A few things went wrong so it took a couple extra days than planned but they (Especially Dillon) were super informative about everything and beyond nice! They made sure we wouldn't have to go without water overnight and we're here 1st thing in the morning to get back to work!! I definitely recommend these guys over every other place!!

    Catherine Vogt
    -
    October 29, 2024

    My basement drain backed up and flooded my basement with sewage water back in January. I paid to have the line jetted and to have a camera go down to see what caused the clog. I was told it was tree roots but the jetting should have gotten rid of them. Earlier this month, the drain flooded my basement again, so I had them come out again. It was under warranty since only nine months had passed, and I don't know how the line was unclogged, but I was then told the pipe was now pitted. No mentioning of tree roots. After, I was told I'd have to pay the next time they came out. Less than one week later, my basement flooded again. I called a more reputable plumbing company and they ran a camera down and said there were multiple tree roots puncturing the pipe. Because of how damaged the pipe is, the other company recommended we get the pipe replaced and we're waiting on an estimate. Go elsewhere instead of roto rooter.

    John De Shane
    -
    September 24, 2024

    David from the Clay ave. office in Grand Rapids showed up to snake our bath tub drain. when I called they said it would be between 1pm and 4pm, then I got a call that said they had a technician available and David showed up at 11:50am and 20 minutes my bath tub drain is as good as new and David explained everything and also told me how far down it was...over 20 feet. he cleaned up and was super nice. Would definitely recomend Roto Rooter.

    Roto-Rooter Plumbing & Water Cleanup

    Our Address

    1345 Monroe Ave NW UNIT 301, Grand Rapids, MI 49505, USA

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