If you want your bathroom to look like this call Vanderlaan Sewer Service. Very Disappointed with the Vanderlaan Sewer Service. Roger blamed the clogged drain on us and the unbelievable mess of sewage blown all over our bathroom on the fact that the water softener turned on. Sewage on the carpet, pad, walls and trim. The flooring needs to be completely replaced because of this fine work. He offered NO compensation for the mess that was left behind and still charged for the service. I would never recommend this company to anyone.
Jill Burt-Spoelma
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February 05, 2024
Edit- Feb. 2024
My bestie in Lansing had a sewer issue. I called Roger to see if he had a recommendation for someone I could trust in Lansing to fix the issue. He did not. Instead, he stated he could do the job and away he went with Eric, 30 minutes after my original call. They fixed the issue, chatted with the children and called back to make sure everything was doing good. Roger cares for people, not just the bottom line and I am grateful for how he loves his neighbor as himself. I will always contact Roger for any issues with sewer lines.
Our drain started backing up into our basement. My husband did all he could to snake the lines, but unfortunately, the plug was bigger than the equipment we had could handle. I called Roger Vanderlaan at 8:05 am on Friday morning. His secretary took my information and told me that Roger should call me back within 30 minutes. I received his call at 8:08 am. He told me that he was running into a job but he would just bump me to the next in line since I was home and the owners of the other jobs he had were not. He showed up to my house around 9:10 am and just left at 9:40 am. Talk about quality service at the speed of light! Eric, his coworker, and Roger got everything up and running quickly and they didn't leave a mess behind! All I have to clean up is the mess that was created by the backed-up drain! I can't compare the cost with other companies because I've not dealt with a backed-up system in years, but I felt the total cost was fair. I am so grateful for Roger and Eric. If you need any sewer and drain work done, call Vander Laan, a Christian Veteran owned company, to get the job done. You will not be disappointed.
Letisia Jimenez Bueno
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November 13, 2024
Wonderful customer service! First time home owner. Answered questions and suggested who I can call for other services.
Daniel Foutch
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January 09, 2023
Roger came out to fix my sewer line that had been draining slowly. I hadn't used it in a few days, and when he came out it was no longer backing up. He was very fair on the cost he charged me and was a pleasure to deal with. I will definitely be calling him back for any future sewer issues, and would highly recommend his services.
Jan Hembroff
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January 12, 2023
Our wash machine water that normally flowed out through the tub/sink backed up. I called in the morning and Roger was out by noon to unclog it. Even got some cooking tips from him! Very pleased with time, service and price. Thanks!
Our Address
912 Everglade Dr SE, Grand Rapids, MI 49507, USA
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If you want your bathroom to look like this call Vanderlaan Sewer Service. Very Disappointed with the Vanderlaan Sewer Service. Roger blamed the clogged drain on us and the unbelievable mess of sewage blown all over our bathroom on the fact that the water softener turned on. Sewage on the carpet, pad, walls and trim. The flooring needs to be completely replaced because of this fine work. He offered NO compensation for the mess that was left behind and still charged for the service. I would never recommend this company to anyone.
Edit- Feb. 2024 My bestie in Lansing had a sewer issue. I called Roger to see if he had a recommendation for someone I could trust in Lansing to fix the issue. He did not. Instead, he stated he could do the job and away he went with Eric, 30 minutes after my original call. They fixed the issue, chatted with the children and called back to make sure everything was doing good. Roger cares for people, not just the bottom line and I am grateful for how he loves his neighbor as himself. I will always contact Roger for any issues with sewer lines. Our drain started backing up into our basement. My husband did all he could to snake the lines, but unfortunately, the plug was bigger than the equipment we had could handle. I called Roger Vanderlaan at 8:05 am on Friday morning. His secretary took my information and told me that Roger should call me back within 30 minutes. I received his call at 8:08 am. He told me that he was running into a job but he would just bump me to the next in line since I was home and the owners of the other jobs he had were not. He showed up to my house around 9:10 am and just left at 9:40 am. Talk about quality service at the speed of light! Eric, his coworker, and Roger got everything up and running quickly and they didn't leave a mess behind! All I have to clean up is the mess that was created by the backed-up drain! I can't compare the cost with other companies because I've not dealt with a backed-up system in years, but I felt the total cost was fair. I am so grateful for Roger and Eric. If you need any sewer and drain work done, call Vander Laan, a Christian Veteran owned company, to get the job done. You will not be disappointed.
Wonderful customer service! First time home owner. Answered questions and suggested who I can call for other services.
Roger came out to fix my sewer line that had been draining slowly. I hadn't used it in a few days, and when he came out it was no longer backing up. He was very fair on the cost he charged me and was a pleasure to deal with. I will definitely be calling him back for any future sewer issues, and would highly recommend his services.
Our wash machine water that normally flowed out through the tub/sink backed up. I called in the morning and Roger was out by noon to unclog it. Even got some cooking tips from him! Very pleased with time, service and price. Thanks!