Carl and his team went above and beyond and that is really an understatement. It was impressive how Carl visited my father's home 2X to help dad get more comfortable with the move to a senior living facility from his large home in Rockford. His team of of packers movers were also incredible implementing the plan, hanging his favorite artwork and placement of his furnishings. THANK YOU!
Hooper Patterson
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January 10, 2025
White Mitten Movers goes above and beyond. The Customer Service is unmatched. As an interior designer, I use moving companies across the country. Carl and his team are the best!
Heidi Kett
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December 04, 2024
I used White Mitten Movers twice within a six month period, and they did a great job both times. The movers were courteous, efficient, and were helpful. I would recommend them for any type of move.
Joan McGee
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June 29, 2024
We had White Mitten move us from our large home to a condo. The whole experience was simply the very best. From the first phone call to the last pick up of supplies. They provided a fantastic packing cart system that made it super easy to pack up the kitchen. The movers were excellent and wrapped and covered everything thoroughly. The whole process was the easiest and smoothest move I’ve ever experienced. Just excellent. Thank you so very, very much. Joan😊❤️
Amy Ranger
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July 09, 2024
We paid White Mitten Movers nearly $7,000.00 to move and store our household goods. Half of our things were stored in their warehouse for 10 weeks. Sadly, something happened while our things were in storage, as most of the boxes and contents arrived with an oily, nasty odor. We wondered if a fumigant had been used in the warehouse, due to the obvious chemical odor. This obnoxious smell was really noticeable once the cartons were stored in the basement and opened.
On moving day, the staff worked hard, but the crew manager was not helpful: he insisted that he knew exactly where our furniture should go; he didn’t assemble items that had been taken apart; he left 5 *pallets* of boxes in the garage. He also neglected to lay a protective covering on our newly-refinished wood floors, even though we paid an extra $190 for this service. To be fair, the company sent 2 men a few days later to move the other boxes into our basement.
In the end, our insurance company paid for a hotel stay while our possessions and home underwent ozone treatment.
I was shocked, appalled, and dismayed by the response of the company owner. First, he sent someone to inspect our belongings for the odor - but the woman immediately said that she had lost her sense of smell due to Covid! In a subsequent phone conversation the owner accused us of sabotaging our things by using tainted boxes or otherwise spraying our things with fumigants. We were required by the company to use U-Haul boxes, which cost us nearly a thousand dollars. The boxes were brand new and did not smell when they were packed. The boxed items that were delivered by us to the new house had no bad odors. The owner was less than sympathetic and did nothing to help us with this problem, nor would he admit to having done anything wrong while our goods were in storage.
The measure of a good company is not what happens when things go right, but in how problems are resolved when things go wrong. Therefore, I cannot recommend White Mitten for moving or storing household belongings.
Our Address
437 Spring Ave NE, Grand Rapids, MI 49503, USA
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Carl and his team went above and beyond and that is really an understatement. It was impressive how Carl visited my father's home 2X to help dad get more comfortable with the move to a senior living facility from his large home in Rockford. His team of of packers movers were also incredible implementing the plan, hanging his favorite artwork and placement of his furnishings. THANK YOU!
White Mitten Movers goes above and beyond. The Customer Service is unmatched. As an interior designer, I use moving companies across the country. Carl and his team are the best!
I used White Mitten Movers twice within a six month period, and they did a great job both times. The movers were courteous, efficient, and were helpful. I would recommend them for any type of move.
We had White Mitten move us from our large home to a condo. The whole experience was simply the very best. From the first phone call to the last pick up of supplies. They provided a fantastic packing cart system that made it super easy to pack up the kitchen. The movers were excellent and wrapped and covered everything thoroughly. The whole process was the easiest and smoothest move I’ve ever experienced. Just excellent. Thank you so very, very much. Joan😊❤️
We paid White Mitten Movers nearly $7,000.00 to move and store our household goods. Half of our things were stored in their warehouse for 10 weeks. Sadly, something happened while our things were in storage, as most of the boxes and contents arrived with an oily, nasty odor. We wondered if a fumigant had been used in the warehouse, due to the obvious chemical odor. This obnoxious smell was really noticeable once the cartons were stored in the basement and opened. On moving day, the staff worked hard, but the crew manager was not helpful: he insisted that he knew exactly where our furniture should go; he didn’t assemble items that had been taken apart; he left 5 *pallets* of boxes in the garage. He also neglected to lay a protective covering on our newly-refinished wood floors, even though we paid an extra $190 for this service. To be fair, the company sent 2 men a few days later to move the other boxes into our basement. In the end, our insurance company paid for a hotel stay while our possessions and home underwent ozone treatment. I was shocked, appalled, and dismayed by the response of the company owner. First, he sent someone to inspect our belongings for the odor - but the woman immediately said that she had lost her sense of smell due to Covid! In a subsequent phone conversation the owner accused us of sabotaging our things by using tainted boxes or otherwise spraying our things with fumigants. We were required by the company to use U-Haul boxes, which cost us nearly a thousand dollars. The boxes were brand new and did not smell when they were packed. The boxed items that were delivered by us to the new house had no bad odors. The owner was less than sympathetic and did nothing to help us with this problem, nor would he admit to having done anything wrong while our goods were in storage. The measure of a good company is not what happens when things go right, but in how problems are resolved when things go wrong. Therefore, I cannot recommend White Mitten for moving or storing household belongings.